DO NOT HIRE, “ALL MY SONS MOVING & STORAGE.” 

JULY 2026 I didn’t accept a $900 settlement offer from this company so I can write an honest review.

We moved approx 9 miles within Brentwood, Tennessee, and this move cost us $5,038.28, more than $1,000 above the original quote after added fees.

Before the move, the crew was told multiple times that we had important antiques. We were assured they were experienced and knew how to handle them. The team leader even recommended that we purchase the AMS Protection Plan for peace of mind, which we did.

During the move, the team leader tilted our approx 285-year-old Dutch long case grandfather clock forward, causing the brass works to fall approximately six feet onto a ceramic tile floor. A local branch supervisor and that supervisor’s senior manager were present and witnessed the incident. At the time, the team leader accepted responsibility. In fact, he actually said, “I’ll take the L.” which seems enormously & unacceptably casual for the amount of damage that was done.

Before the move, the clock was working properly. After the incident, the clock no longer keeps time, the brass works and decorative elements were damaged and broken off, and the mechanism cannot even be placed back into the case for decorative display without repair.

When we filed our claim, the company initially acknowledged that this damage was covered under the protection plan and asked for a repair estimate. We provided a conservative written estimate of $3,347.48 from a local clock repair company. We also had three Waterford crystal glasses broken during the move, with a replacement cost of about $300.

Despite this, All My Sons offered only $900 total to resolve the claim. In my opinion, that was not a fair response to the damage they caused during this move.

The move itself also had serious operational problems. The company refused to come out to the house in advance to quote the job, apparently double-booked the movers who said they had to cancel someone else’s move, did not bring boxes they knew were needed, and packed items carelessly into oversized wardrobe boxes.

Based on my experience, I would not use this company again and would strongly encourage others to document everything very carefully before & after hiring them.

The $900 they were willing to pay required that we sign a confidentiality agreement. It’s worth $900 for me to tell you what happened and let you know that YOU’RE PROBABLY NOT SEEING ALL THE NEGATIVE EXPERIENCES PEOPLE ARE ACTUALLY HAVING WITH THIS COMPANY.

When reading the favorable reviews, please be aware it’s very likely that

ANYONE WHO ACCEPTED A SETTLEMENT OFFER WAS NOT LEGALLY ABLE TO LEAVE A REVIEW